INFORMATION TECHNOLOGY MANAGER

Our mission at DRONAMICS is to democratize air freight through innovation. Our goal is to help reach more people at a lower cost and less impact on the environment. To achieve this, we have developed a new type of cargo aircraft, one that is small, autonomous and powered by energy efficient technology. It can transport 350 KG over 2,500 KM and has a lower operating cost than any other current aircraft. It flies autonomously, can be monitored and managed remotely via satellite, and the whole system costs less than a sports car. This is the kind of technology that can transform whole economies.

 

At first, it didn't sound possible, but we keep proving it is, which is why we've called it “The Black Swan”. It can land on short and unpaved runways, enabling on-demand point-to-point flights and speedy same-day delivery even to the most remote locations that would otherwise take days to reach over ground or sea. 

 

We are starting with domestic air networks in Europe, Australia and Canada with fleets of the Black Swan, taking advantage of the multitude of small airfields that are often unused, training local personnel as drone and logistics operators, and partnering with local industry to provide a valuable lifeline of getting goods in and out of small, remote, mountainous and/or island communities within hours at a cost that is often below even that of road transportation.

 

We believe that same-day shipping for everyone is the future, and our goal is to enable same-day deliveries for every single person on the planet at a cost that everyone, everywhere can afford. 

THE ROLE

The IT Manager, you will be our first dedicated Information Technology expert at Dronamics. You will lead the effort to provide easy-to-use, secure, scalable, and reliable technology solutions to support our company’s growth over multiple geographies. We need someone who will maintain existing systems, recommend and implement new solutions, manage projects, and coordinate with external IT partners. Being a startup, we need someone who is not afraid to tackle whatever issues arise - from troubleshooting day-to-day employee issues to developing strategies and policies to ensure security and performance.

KEY RESPONSIBILITIES

  • Create and implement IT policies and systems to support the execution of strategies set by upper management

  • Identify the need for upgrades, configurations or new systems; manage the implementation of solutions and provide training to users across the organization

  • With support from administrative staff, oversee employee IT onboarding and offboarding, including the acquisition, inventorying, and provisioning of hardware and software,

  • Set up IT infrastructure at new facilities and ensure continual operation of existing networks

  • Respond to employee tech support requests through a ticket tracking system

  • Conduct or coordinate equipment maintenance and repair

  • Manage IT vendors and serve as the key point of contact unless escalated

  • Develop, review, and certify all backup and disaster recovery procedures

  • Create and maintain written documentation to include user and system manuals, policies and procedures

REQUIREMENTS

  • Degree in IT-related field or equivalent years of experience

  • Program/project management experience in a busy IT environment

  • Excellent working knowledge of computer systems, cyber security, network, office IT setup and systems administration, and phone systems

  • Experience with G-suite or similar

  • Experience with information security concepts and industry standards in adherence to security frameworks is a plus

  • Experience with operating and troubleshooting audio visual and video conferencing equipment

  • Excellent organizational and communication skills

  • Experience of researching and assessing new technologies and building business cases for approval

WE OFFER

  • A competitive compensation package for a Series A company

  • Lots of opportunities for personal and professional growth on a global level

  • Tons of work, zero office politics - we are here to impact the lives of millions of people around the world

  • A once-in-a-lifetime opportunity to frame the future of how the world moves goods

LOCATION

This role will be based in Sofia, Bulgaria

A NOTE ON HEALTH AND SAFETY

Dronamics strongly believes that vaccination against COVID-19 is critical for the safety of our people, customers, ongoing operations and for aviation more broadly. It is the intention of the Dronamics Group to require employees to be vaccinated against COVID-19 and this is being explored in all our international locations.